Does your business make the maximum use of Customer Relationship Management (CRM) information and data?
CRM is about the processes your business uses to manage the customer base. Effective CRM can nurture effective and sustainable customer attraction and retention, and supports achievement of high customer / client satisfaction levels.
CRM data is increasingly critical to the success of businesses and not for profits.
Ballara’s interest in CRM includes a review of the model that your business currently uses, and subsequently identification of any intentional and continuous opportunities for improvement.
Consistent with our business philosophy, Ballara Business Consultancy is focused on simplification of the issue, and development of simple and effective solutions.